We answer calls and messages every day from 9:00 to 21:00 Baghdad time. Pick the service you need and reach us directly.
How do I track my shipment?
Open the tracking link you received, or call delivery support with your shipment number (it starts with ZD).
My parcel did not arrive on time.
The first attempt may have failed (no answer, wrong number, or refusal). Call us and we will tell you the parcel's state and the next attempt.
As a sender, how do I receive my collected cash?
Amounts appear in your in-app account and are settled on the agreed cycle. For any difference we issue you a detailed variance invoice.
I want to drive with Zirak.
Download the driver app, tap “Apply as a courier”, create your account, upload your ID photos, and track your application inside the app. We review it and call you.
I want to delete my account.
Use our account deletion page, or contact us and we will do it for you.