Privacy Policy

At Zirak Captain, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your data when you use our application Zirak Captain, which accesses the background location of drivers. By using our application, you consent to the practices described in this policy.

1. Information Collection and Use

Background Location Data

Our application requires access to the background location of drivers in order to provide the requested services effectively. We collect and use this data solely for the purpose of facilitating the functionality of our application and enhancing the user experience. We do not share this data with third-party companies for any reason.

Types of Data Collected

Personal Data

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Vehicule model
• Vehicule plate number
• Vehicule year
• Vehicule color
• License picture

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

• Information Collected while Using the Application
• Pictures and other information from your Device's camera and photo library

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be simply stored on Your device.

You can enable or disable access to this information at any time, through Your Device settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

2. Compliance with Regional Laws

2.1 Kurdistan Regional Government Laws

We understand the importance of complying with the laws and regulations set forth by the Kurdistan Regional Government (KRG). Therefore, while handling and processing the background location data of drivers, we ensure strict adherence to the privacy and data protection laws and guidelines specified by the KRG.

2.2 Iraqi Government Laws

In addition to the KRG laws, we also comply with the privacy and data protection laws and regulations established by the Iraqi Government. This includes any applicable laws governing the collection, use, and disclosure of personal information, including background location data.

3. Data Security

We employ industry-standard security measures to safeguard your data against unauthorized access, alteration, or disclosure. Our security practices include but are not limited to encryption, access controls, and regular security audits. We continuously review and enhance our security procedures to ensure the utmost protection of your personal information.

4. Data Retention

We retain your background location data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve any disputes that may arise. Once the data is no longer required, we securely delete or anonymize it to prevent any further identification.

5. Third-Party Services and Links

Our application may contain links to third-party websites or services that are not operated or controlled by us. We do not have any control over these external websites or their privacy practices. Therefore, we encourage you to review the privacy policies of these third-party services before providing any personal information.

6. Updates to the Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. Any changes made will be effective immediately upon posting the updated policy on our website or within the application. It is your responsibility to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at +9647504515162. We will make every effort to address and resolve your inquiries in a timely manner.

By using our application, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

Last updated: 25/04/2024